FAQs

Q?

How long does it take to design a logo?

A.

The average logo can take 2-14 days depending on the complexity. Please note that we do have 24 hour rush services if you should need it faster.

Q?

Can you make designs first and then I’ll pay you?

A.

We don't create designs unless there is a 50% down payment to initiate the process. We do this for the security and peace of mind for both parties.

Q?

Do you match prices?

A.

Yes, we will match any price if you can provide a current valid receipt or ad that displays the competitors price.

Q?

How do you accept payments?

A.

We accept all major credit cards including Visa, MasterCard, American Express, Discover, and Diners Club. Debit cards with the Visa or MasterCard logo are also accepted.

Our primary payment method is through PayPal. After your quote, we will issue you a PayPal invoice via email.

Check-debit and international credit cards are not accepted.

Q?

What are your hours?

A.

We are available Monday through Friday from 9:00 AM to 6:00 PM.

Q?

How do I get discounts?

A.

Most discounts are available for repeat business or new client referrals. Discounts are not guaranteed and should always be discussed and never assumed.

Q?

Is the artwork our property once paid for?

A.

Yes!